唔好喺BBE買ElectriQ

本身想買 一個蒸焗爐,諗住問下店員有冇現貨,店員話冇我想要嘅MODEL之後,SELL咗我買另外一個叫做 ElectriQ 嘅牌子嘅焗爐QSO2128。
本身我都唔想買呢個牌子,聽都冇聽過,雖然價錢真係好平,但咁多隻牌子可以揀,做咩要揀呢隻先?不過個SALES講到呢個牌子响英國好出名咁,又話真係好抵,我個信念一鬆,就揀咗佢。

本身都冇乜嘢,仲有少少開心,諗住執到荀嘢。開頭都一切正常,焗下肉呀蛋糕整返熱啲嘢都冇咩大問題。
點知兩個月後惡夢就開始喇。(講緊兩個月裡面只係用咗唔夠十次)

有日個爐好似唔係好正常,焗到一半發現上面嗰條發熱管咁嘅嘢唔著

本身諗住呢啲機一定有保養啦,諗住打返去鋪頭問點樣維修,點知對方拖得就拖。又話叫我自己打去代理到搞,我跟本一頭霧水,我都揾唔到代理,點問?完全係求助無門。大佬我部機只係用咗幾次,我都係想維修啫,又唔係換個部。但對方收完錢之後就態度完全唔同晒。問乜嘢都冇人理我。

跟住我諗住上網揾下資料啦,睇下有冇咩地方可以整。
唔揾由至可,一揾先知原來呢個咩 ElectriQ 跟本唔係咩大牌子,仲搵到呢條link
https://www.ukwhitegoods.co.uk/help/about-the-appliance-industry/manufacturer-information/4057-electriq-appliances

啲响外國買過嘅網民留言,話 quality 好差,中晒伏。
仲有提到好可能啲機可能都係made in大陸或者土耳奇,完全冇咩售後服務,更加唔好講話想揾代理幫你揾零件維修。
仲有個苦主同我一樣,買咗返去兩個月唔夠線圈就燒咗。真係冇陰公。

講到呢度我真係火都嚟!無啦啦俾人水咗我買部咁嘅嘢,用咗幾次就玩完。完全係貼錢買難受。
我真係覺得好無奈,呢間鋪頭我真係唔會再幫襯!

Do NOT buy from BBE. AWFUL service.

Do NOT buy from this store. AWFUL service.

This store’s service is the worst I have ever experienced, anywhere!
Save yourself the headache and go to Fortress or frankly anywhere else.

BBE優質倉 – 超級差的體驗

超級差的體驗,買 IH 煮食爐,須經由佢地公司約師傅睇位,佢地答應了會於睇位前一天覆實時間,等了一天都無電話,致電俾佢公司,竟然無職員知道接了order, 又話無開過單,態度極之惡劣,跟職員理輪,竟然跟我說佢有做野無做野都不是由我來講,又話唔做我生意,轉過頭又打嚟又話搵到張單,又話煤氣公司明天會找我,夠命,我想買的是 IH built in 電磁爐,跟煤氣公司咩事,呢間公司我以後都不取光顧

BBE優質倉 – 服務態度好差

可能太好生意,服務態度好差。 預約師傅時間睇位爽約,結果等了一日。 後來職員互相推卸責任。 職員對電子儀器好似不太了解,之後答應了用電話回覆儀器等問題,結果無疾而終。

優質倉裝冷氣 – 嬲到震!!

早兩日優質倉派咗兩個人嚟裝冷氣,成六點先到,激死!好彩冇比人投訴夜晚開工咋!裝到十點幾先攪掂!佢地到咗現場打嚟問要唔要鑿牆穿條喉過去,咁樣就唔會見到條明喉好睇D,如果鑿牆就要加多$600!(另一做法係叫裝修師父喺幅牆度做個木“朗”遮“住條喉,咁樣做會貴好多,同埋最好係裝修師父一次過裝埋冷氣,預位會方便D!)除咗鑿牆之外,又話原本窗口機個石屎台低得滯,所以要做多個鋁架放個散熱,又加$300,兩樣夾埋要比多成千蚊!!我越諗越唔對路,我地買機時比咗千六蚊安裝費,咁究竟包D咩呢??

上網揾吓,原來一般都係包雪種銅喉同去水喉(10-20尺不等),鑿牆窿(有D包有D唔包,4″-5″深,我地裝冷氣個位起碼8“深。。。),拆舊窗口機(分體另計),除呢幾樣基本嘢外其他都要加錢!我地買機時冇問清楚包D乜(其實係唔識!),裝機時先知仲有咁多嘢要整,唯有任人宰割!所以買機前一定要問清楚安裝包乜唔包乜,再唔係就比一舊水上門睇位再報價!以下係上網揾到嘅安裝收費表,嗰兩個冷氣師父食水都唔算好深,不過,仲有下文。。。

 

Confirm比錢之後佢地就開工,嗰時六點幾我嘅裝修師父已經收工啦!唔通陪你OT咩!!冷氣師父自已裝完走人,第二朝裝修師父返到去話見到個廳成個戰場咁,一遍頹垣敗瓦,混亂不堪!佢話執咗成兩個鐘先開到工喎!!師父幫我試過部機都幾涼,新機梗涼啦,唔涼就慘喇!!我睇嚟睇去睇咗好耐,硬係覺得部機歪歪地,定係幅牆唔平行呢!?

BBE優質倉黑店

喺石屎台上面加多咗個鋁架,我都唔明點解有個台都仲要加$300整個架。。。

BBE優質倉黑店

買機時叫佢包埋塊封窗玻璃,但原來包嘅size係27″ x 16″,我呢個窗大咗,阿冷氣師父話已經做大咗2“玻璃比我,但下面仲有寸半位唔夠蓋,所以加咗條鋁條!

BBE優質倉黑店

BBE優質倉黑店

裝修師父幫我睇過,話佢地吱玻璃膠吱得唔好,左下角有幾寸位D膠吱唔到位,驚之後打風落雨有機會滲水,最好叫佢地返嚟再整過!

最嚴重嘅係,佢地鑿咗我幅牆又冇同我“忟”返好!師父話佢鑿到咁低“忟”唔到,因為D喉有彈性,“忟”D英泥上去食唔實唔知點攪,要叫佢地自已嚟攪返!!如果佢地一早嚟裝機,師父就可以幫我睇住佢地,有咩問題都可以即刻出聲啦!!而家攪到PAT屎咁都唔知點算!!

BBE優質倉黑店

冇計啦!唯有打返去優質倉,叫佢地再約師父上嚟,順便問清楚佢地安裝係點計,點知揾咗成日都揾唔到之前serve我地個姨姨,又話忙緊,又話有客,講緊電話,做緊嘢,有冇咁好生意呀!!?總之就好似潛咗水咁!!留咗幾次電話都冇人覆過我!!到夜晚再打去忍唔住發火,而家算點!?買機嗰時就好招呼,而家錢就比咗,裝機裝到一PAT屎咁未攪掂就走咗去,打嚟揾人又揾唔到!次次話覆我又冇覆過!!終於佢地話幫我叫師父再返嚟攪,叫師父直接打比我!又等到第二朝,冇聲氣!!淨係前嗰晚收到whatsapp叫我入返九百蚊!冇嘢呀!都未攪掂就追我比錢!!係咪有病!!今朝再打去優質倉,話約咗師父聽日嚟整,約咗?我唔知喎!冇人通知我!!咁嘅售後服務真係等執笠!!唔當佢黑店都唔得啦!!!

希望聽日真係嚟攪返掂啦!唔係都唔知點算。。。

https://blog.xuite.net/yukikong/hkblog/103925879-Day+21+%E8%A3%9D%E5%86%B7%E6%B0%A3+-+%E5%AC%B2%E5%88%B0%E9%9C%87%21%21%EF%BC%88%E4%B8%8D%E5%B9%B8%E4%BA%8B%E4%BB%B6%E4%BA%94%EF%BC%89

好後悔喺BBE買電器

好後悔,新手買電器,佢介紹嘅都信,但係啲細微野就咩都唔知。
BBE介紹嘅,熱水爐不要買呢隻,1開始唔知爐底要自己預先整,整左剛巧紅雨已漏水,整完個爐又成日叫,最後叫煤氣公司整,到而家都係叫,唔爆就算啦 
買洗衣機又係,我都唔知後面個水喉位要度埋,師傅上到黎提我,打去改又推3推4,最後 凸曬個機出嚟 

 

https://www.baby-kingdom.com/forum.php?mod=redirect&goto=findpost&ptid=22619768&pid=343165454

BBE優質倉售後服務很差…!!

value for money yes, if you are ready to wait for an unknown amount of time! customer service before and after sales is totally different. friendly and nice staff when you first enquire about products, yet after you have made orders or paid, arrangements of delivery and accuracy are not on point. delays and delays, and no one to follow up, and you have to keep chasing them! ?
要預約送貨不斷延遲…然後如果要約安裝,講好約的時間,但實際係冇幫你約嘅。上述情況多次出現!如果貪平買現貨唔需要安裝OK,如果唔係就千祈唔好搵佢地!
售前服務不錯,售後服務很差…!!

https://goo.gl/maps/Q2qvnemCs3aBXoas8

BBE優質倉 – 一句唔好幫襯!!!

在該店購買分體式冷氣機,安裝令人心寒,師父做事那西,單據寫明的工作都沒有做好: 1. 沒有換去水喉 2. 沒有安裝避震膠 3. 沒有唧澎脹膠 等等 幸好本人有家人略懂冷氣安裝,不敢想像打風落雨會發生什麼事! 千萬不要幫襯!!! 另外,送貨改期無通知,師父安裝改期無通知等等唔多講,一句唔好幫襯!!! Dun try to purchase any items here or you ruin your dream flat!!!

https://goo.gl/maps/ZPcnuwLSh6bGwPAa7

BBE優質倉 – 要聯絡sales agent 永遠找不到

Poor Poor Poor sales attitude. Once deposit paid very very difficult to contact the sales agent. Limited product information. 送貨及裝貨時間不協調,送貨後要呆等按裝期。 抽油煙機按裝勁差,窗口喉位無封膠,落小雨已勁漏水。要聯絡sales agent 永遠找不到。

https://goo.gl/maps/SgX7o9cW89Umaa137

BBE裝熱水爐1肚火,日日煲水沖涼

係BBE買個熱水爐,見屋企裝修完就約埋煤氣做安全檢查,開熱水1陣個爐就bibi響,搞左成個鐘原來條喉漏氣,俾錢換啦,第2日我自己頭都未洗完又bibi響,BBE就叫我自己同太平洋約,打去hotline留哂資料又話要等師傅覆,煲左幾日水啦,師傅打黎話到就到,睇完又話係我啲煤氣唔得,又話無帶工具再約,又煲幾日水都未見覆,又打去追,又等  真係貼錢買難受,我成個廁所只係換左個爐同個馬桶,佢就係咁問我整過咩換個咩, 好似想挑我錯處咁,都唔知仲要煲幾耐水沖涼,鬧佢追佢又驚佢玩野  我仲可以點做 

 

月頭熱都仲可以迫阿女沖凍水涼,呢排落雨又有風真係忙死,又熱飯又要煲水,真係攞苦黎辛,太平洋又1路拖,BBE又話又保養叫我自己打電話,不負責任 

 

https://www.baby-kingdom.com/forum.php?mod=viewthread&tid=21788294

BBE 優質倉 – DO NOT USE THIS COMPANY!

The WORST customer service I have ever had to deal with. They are more than happy to take your money yet when you try to arrange delivery and installation dates they are never accurate. Its been almost 2 weeks now waiting for the installation of one appliance. Zero communication from their part and every time i try to call their shop to speak to someone the phone just rings. DO NOT USE THIS COMPANY!

https://goo.gl/maps/4yghE1pFWWSbYtwU6

BBE Worse customer service

What’s happened? Worse customer service

1) voice mail box are always full

2) cut off your calls if connected, even we haven’t reached them yet.

Most worst: 3) They won’t update you that they are out-of-stock a day before of delivery, so you just wait a day for waiting them.

https://goo.gl/maps/kp7CwrNpzB6bTk7o8

 

優質倉根本冇7日內包換,浪費我時間!!

本人於1月4日在優質倉購買此洗衣乾衣機, 1月8日送貨後, 使用獨立乾衣功能, 出現噪音, 翌日打上CS, 同事話可能機件較新, 並未磨合, 著我多試幾次, 1 月11日再次致電, 噪音問題持續,安排師父於12日上門維修, 他將幾件乾的衣服拿去乾衣, 當時沒有噪音, 說正常, 當晚我再試機,噪音再之出現, 1月13日再打去CS,當時同事WINNIE叫我將影片send去你們EMAIL,然後星期一我再打去,佢話維修同事檢查時話無問題,又問了一堆情況,我要求換機, 她說要申請,星期三,她打來,又再次問了一堆情況,然後叫我將乾的衣服放入去乾,睇下有無問題,我再次強調我已拍了影片,清楚聽到乾衣時的噪音,最後,竟然同我講又要師傅上門先得,根本就浪費我時間,既然最終都係要師傅上門,為何一開始叫我send email?而且擺明部機有壞,話7日內包換! 你地投訴部門係幾號電話? 如果無人聯絡我, 我會向消委會投訴

本人於1月4日在優質倉購買此洗衣乾衣機, 1月8日送貨後, 使用獨立乾衣功能, 出現噪音, 翌日打上CS, 同事話可能機件較新, 並未磨合, 著我多試幾次, 1 月11日再次致電, 噪音問題持續,安排師父於12日上門維修,…

Posted by Lee Kayo on Wednesday, January 17, 2018

喺BBE買冷氣一肚火

我在這BBE公司買了一部開X分體冷氣 , 用不到一年已經要維修啦 , 問題係漏雪種 , 叫維修人員來驗察幾經辛苦終於可以換個部 , 但係搭棚錢要我比返都算啦 , 換完而家又一年啦啲雪種又漏晒打電話上去同佢理論佢地客服姓((蔡先生))話我保養過左就唔包 , 態度差之如仲要話係我唔好彩喎究竟係咩服務態度?? 啫係我們消費者買野係要睇彩數呀?? 那位客戶服務員(((蔡先生)))做事方法實在太差 , 完全不會幫客人解決問題!!! 大家來平下理啦 , 一部冷氣用不到十年也可以用五至六年啦 , 錢就比左啦但貨完全不對板囉!!!!

https://www.discuss.com.hk/viewthread.php?tid=26830398

我在這BBE公司買了一部開X分體冷氣 , 用不到一年已經要維修啦 , 問題係漏雪種 , 叫維修人員來驗察幾經辛苦終於可以換個部 , 但係搭棚錢要我比返都算啦 ,…

Posted by Sing Hoi on Wednesday, August 2, 2017